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Energy Casino Book of OZ bet 25 Big win

Steer clear! Probably 3 guys sat in a shed in Malta! Poor company, always pleased to take your money, but refuse to enter any discussion that they are incorrect Absolute scum of the Earth. This company is a joke, she decided to close my account without my say so because I said I'm not depositing. Dear TW99, I am sorry your experience isn't what you expected. Do not answer questions like ' what ID do i need to provide to verify account ' or ' how do i change the odds from decimals to fractional ' as they are not obliged to tell me. Don't sign up during the current period. Show reviews in all languages.{/INSERTKEYS}{/PARAGRAPH} But this basic point seemed to be something they either couldn't understand or couldn't accept. Functionality is okay for a while, but if you take a few good value bets from their promos they ban you from doing more promos. {PARAGRAPH}{INSERTKEYS}Among multiple other issues with their site and the way they handle things. Misleading Don't sign up during the current period. Write a review. Awful customer service Dreadul! Reply from EnergyBet. Con artists, do not deal with them no matter what offer you see. Poorest betting site I have used Poorest betting site I have used Cash out options miraculously disappear I was winning and they rejected my cash out which seemed ridiculas Not got the cards or booking markets, even corners are tough to find on in play Easy deposit option but seems to take far longer loading withdrawal Poor site lay out, and they charge you for withdrawals if it's a debit card Will not be using again. Filter by:. I can only imagine what there customer service is like. Just awful Useless advisor closed my account because I said I am not depositing again to get a promotion I should of already received. No, its your crappy site with drips and drabs being asked whilst I'm trying to have some fun gambling on your site. Is it really worth it? When I asked why she closed my account she replied with Sasha : I informed you about the bonus that you have You said that " I'm not depositing again to get a bonus that I should of already had. We are in a global crisis, naturally a lot of us want to access money in our accounts. I don't like this as there are much better bookmakers out there. Useless advisor closed my account because I said I am not depositing again to get a promotion I should of already received. I have never used a different payment method and the "threshold" excuse is just that, an excuse. You've already flagged this. To top it, they sent me a cheeky email saying maybe I should self-exclude totally. If you care about fair gambling and especially actually getting paid if you win I suggest avoiding Energy Bet like the plague. Please note that this is a different procedure that the initial verification required for all UK players before they are able to place a bet. Avoid if you just wanna good bookie to bet with. So to remove or move it into a restricted bonus balance is border line theft IMO. When you deposit they force you to wager it before you can withdraw. No issues making deposits but then they… No issues making deposits but then they hit you with different things. Functionality is okay for a while Functionality is okay for a while, but if you take a few good value bets from their promos they ban you from doing more promos. The tragic COVID outbreak that hurts financially many businesses and people, in general, can't be a reason to justify omitting regular and licence required check-ups. Couldnt find the bet I wanted to place and found their website very misleading. Edit: Dear Customer, Should you find our decision unsatisfactory please remember that you are entitled to search for an additional review through Alternative Dispute Resolution Body ADR. You had no problem with my identity when I wanted to bet but treat me like a criminal when I want to withdraw. Worst online bookie I've ever used Terrible company, website is awful and they try every trick in the book to stop you being able to withdraw your money. Bad bad company. Note that when challenged about this the company rep refused to back up "threshold" claim or discuss further. Very strange people work for energybet and they can easily infuriate calm people. They are basically hunting down customers who are unaware of value to eplot them. What is their contribution to humanity in this time of need? After seeing a bonus bet which allowed enhanced odds on a Football match for new customers I decided to sign up as I wanted to make a different unrelated bet that day anyway. All sign up bonuses and promotions have been cancelled, however there is nothing on the site to inform you of this decision. Blocked me refused to… Bad bad company. Sasha : Then i was thinking that you would like to make an account closure. It is not a serious site and I suggest you do not follow it. They also tried to claim that because I had accepted a matched deposit bonus I wouldn't be elligable for the enhanced odds bet anyway. It's just complete BS and looking at some recent reviews it seems my experience is not unique. Seems like they aren't at all interested in returning customers, so I'd strongly advise nobody to deposit any cash as I suspect they're just here for the short term to grab as much cash as possible. Only to find that I no longer had any cash balance. Terrible company, website is awful and they try every trick in the book to stop you being able to withdraw your money. Poor company Poor company, always pleased to take your money, but refuse to enter any discussion that they are incorrect Absolute scum of the Earth Absolute scum of the Earth. Blocked me refused to refund my deposit. Are you seriously suggesting all of these other companies several household names are breaking the law but Energy Bet are the good guys? Even though I'm certain I clicked on the box to be notified about promotions. Our team has done everything to assist you in correctly verifying your account. Don't follow their data because they keep your money. Why do special snowflake rules apply to Energy Bet and nowhere else? Poorest betting site I have used Cash out options miraculously disappear I was winning and they rejected my cash out which seemed ridiculas Not got the cards or booking markets, even corners are tough to find on in play Easy deposit option but seems to take far longer loading withdrawal Poor site lay out, and they charge you for withdrawals if it's a debit card Will not be using again. Please note that your funds are safe in your account and we have blocked your ability to play on our website to be sure that you won't play through your balance. It's a fraudulent company It's a fraudulent company. Overview Reviews About. But again they just wouldn't accept this. Please avoid at all costs!!! They should be avoided at all costs and not allowed to trade until they comply with the same standards as every other bookie. What do Energy Bet do? As soon as I will get your details in regards to your account I will do my utmost to amend the reply with correct information and try to help you sort out the withdrawal issue. Had they not moved my cash balance to my bonus balance without my knowledge I should have been able to make that bet according to their owns terms and conditions. Kindest Regards, EnergyBet. Terrible customer service from their live chat staff. Most companies are ok with this. Horrible site, horrible staff! Con artists, stay clear Con artists, do not deal with them no matter what offer you see. Terrible customer service from their… Terrible customer service from their live chat staff. It's a fraudulent company. Their "Finance Department" are absolute scumbags. You will stress. When i click on a football match to check the markets it takes me to a different match. I wanted to know why I never received my promotion that I deposited for I was told it was because : We have noticed that you have not selected communication channel options on your account yet. No issues making deposits but then they hit you with different things. This has to be the worst online sports betting site I have ever used. I think that says it all - load of crap and just an excuse. Don't waste your time people, much better options. Also blocked my phone number for contact. I have asked for additional details regarding your account and after you will provide me with them I will be able to review your case and help where I can. Layout of the site is terrible and hard to navigate. I told her I'm not depositing again for a bonus I should already have, and she then replied with your account has now been closed.